PRIVACY POLICY

1st Layer: discover the principles on which the privacy policy is based in a very descriptive and visual way

OUR PRINCIPLES

Your privacy and the security of your data are our priority. It has always been and is part of our DNA. Therefore, we respect your privacy and your right to control your personal data. Here we show you the principles that we apply when using your data that govern our entire privacy policy.

Transparency: We are 100% transparent with you regarding the data collected about you and we explain why we use them and for what purposes. We will not manage your data in an unexpected, obscure or abusive way.

Control: You are the only one who can control the use with which your data is treated. We put at your disposal tools to decide at all times how you want us to treat your data, including when and how you can access and update your personal information

Security: We care about guaranteeing the security, secrecy and confidentiality of your data, communications and personal information. the most demanding and robust security measures have been applied to avoid their loss, alteration, misuse or access without your authorization.

If you want or need additional information about our Privacy Policy and Cookies keep reading. 

Remember that you can always contact us by email at soporte@miriadax.net we will be happy to assist you and resolve any questions you may have.

 

2nd layer: title, brief description and link to 3rd layer

BASIC INFORMATION ON THE PRIVACY POLICY OF THE SERVICE OF MIRÍADAX

1. Who is responsible for managing your data as a user of the Service of Miríadax?

Telefónica Educación Digital S.L.U.

2. What data do we manage about you?

Data about who you are and how you use the services of Miríadax.  

3. How do we obtain and where does the data come from?

Directly from you or from different public or private institutions with which we have a legal agreement in which you have consented us to access your data. 

4. For what and why do we use your data?

In order for you to enjoy the Miríadax service, to inform yourself of the possibilities that this service has and of the specific offer that we have in your country, as well as to ensure that you can certify yourself by prestigious Universities, if you so decide.

5. How long do we keep your data?

From the moment you cancel Miríadax, three years, and in case that you decide to buy a certificate from a course taken, five years. Take into account that once we eliminate your data we will no longer be able to recover your academic record regarding courses or diplomas obtained.

6. Who has access to your data (besides de Telefónica Educación Digital, S.L.U.)?

Besides Telefónica Educación Digital S.L.U, the following entities have access to your personal data: our suppliers and collaborators. Learn more about this at the third layer. The access to your data that we provide to these third parties is always for lawful purpose and only during the period of time strictly necessarity for it.  

7. What are your rights and how can you control your data?

Access, rectify and delete your data, as well as other rights and management options available.

8. How do we use cookies and how can you manage them?

We use our own and also third party cookies to give you a more personalized service and show you advertising related to your preferences and browsing habits. If you use Miríadax, you expressly accepted it with its appropriate box.

9. How do we protect your data?

By using Miríadax your data and personal information are limited and protected so that they have no impact on your private life.

10. What do you have to keep in mind especially when using the services of Miríadax?

You can only use Miríadax if you are over 16 years old. Learn more about Miríadax in our Terms and Conditions of Use.

 

3rd layer: title, summary and full explanation

DETAILED INFORMATION OF THE PRIVACY POLICY AND COOKIES OF MIRÍADAX

1. Who is responsible for managing your data as a user of Miríadax?

Summary: Telefónica Educación Digital S.L.U. is the company responsible for managing your personal data as a user of Miríadax.

Detail: The company responsible for managing your data as a user of Miríadax:

  • Name: Telefónica Educación Digital
  • CIF: B82857053
  • Address: For this purpose, Ronda de la Comunicación SN, Oeste 1, Planta 4, 28050 - Madrid
  • Email: [soporte@miriadax.net]
  • Data Protection Officer: A/A D. Manuel Crespo - DPO - Telefónica S.A. - Ronda de la Comunicación SN - 28050 Madrid - DPO_telefonicasa@telefonica.com

 

2. What data do we handle about you?

Summary: We have information about who you are and how you use the services of Miríadax.

Detail: The information we have about you includes information about who you are and how you use the services of Miríadax.

Who you are: Name, surnames, email address, phone number and country. In case the course is not paid with Paypal, we will also have the data that you give us of the account from which you have made the payment. In addition, if you so wish it, you can complete your profile including: social networks, age bracket, level of studies, sex, profile photo, and biography, all of which you will be able to make visible or invisible to the rest of the users whenever you want to. Furthermore, and if you purchase any of the Miríadax payment services, we will request you personal identification number and address for the emission of the corresponding invoicing.

How do you use the services of Miríadax: Courses or subjects of interest, when and where you use Miríadax, with which devices and/or operating system,  the network from which you connect, or if it has been a long time since you accessed Miríadax.

3. How do we obtain and where does the data come from?

Summary: It is mainly you who directly provides us with your data or different public or private institutions with which we have a legal agreement in which you have expressly agreed that we have your data. There may also be information about you provided to us by PayPal or a SurveyMonkey type, or similar, survey service.

Detail: Mainly we obtain your data directly from you:

  • You provide them to us directly (eg, through forms available during registration or when you decide to contact us to give you support, by purchasing any of our payment services or answering the course start surveys). Remember that the personal information provided directly must always be real, accurate and up-to-date. We will put at your disposal the necessary tools so you can update or rectify this information.
  • Through public or private institutions with which we have a legal agreement in which you have expressly agreed that we have your data.
  • Similarly, it is also possible for us to obtain statistical data about the quality of our courses through surveys we perform with the SurveyMonkey application, or similar (answering these types of surveys is optional, but your opinion helps us to continue to improve).
  • Finally, there may be information about you provided to us by PayPal in order for us to correctly manage the payment services and provide you with a timely response in case of incident in the purchase of these services.

 

4. For what and why do we use your data?

Summary: We use your data to provide you with the service of Miríadax and to provide you with a training offer that is relevant in terms of your interests, needs, and geographical location. We also use them for other legitimate purposes with the goal of communicating with you, knowing the use you give to Miríadax or even complying with some legal obligations that are applicable to us.

Detail: We manage your data to:

  • That you can enjoy Miríadax and all its functionalities (rendering the service).
  • Communicate and be in contact with you with the goal of informing you about the products and services that are relevant to you through various channels such as, for example, the email, SMS or the Miríadax app. To be honest with you, our goal is that you download and register in Miríadax (if you have not already done so), as well as that you are happy with the services of Miríadax, know them and use them actively.
  • Know how you use the products and services of Miríadax to:
    • Detect trends and correlations in order to understand and predict in an aggregate way the use of these services and the needs you may have as a user.
    • Make better business decisions, such as how to improve the products and services of Míriadax, as well as your experience, or how to make the communication actions that we indicated in the previous point more effective.
    • Prepare reports with added data on the evolution in the number of active users or how certain functionalities are used.
    • Check if you have performed a specific action through Miríadax.
    • Monitor compliance with quality of service levels (eg to debug and detect errors).
    • Prevent and detect fraudulent, malicious or illegal activities (especially when this may affect other users).
  • To participate in the Company's Space that you have been invited.
  • Conduct surveys in order to ask you and know your opinion about Miríadax or its services and functionalities.
  • Collaborate and respond to orders or requirements of the authorities.
  • Report or make known to the authorities fraudulent, malicious or presumably illegal actions.
  • Defend against lawsuits, complaints and / or claims of any kind.
  • Guarantee the physical security of the networks and the information technologies that we use to provide you with our services and products.
  • In case the course is not paid with Paypal, we will check that the payment made in the file that you have attached to us coincides with the deposit received which must be equivalent to the exact price of the course.

 

We use your data for the above purposes because:

  • We need them so that you can enjoy Miríadax and its functionalities in accordance with its conditions of use.
  • We need them to comply with certain legal and regulatory obligations (eg, obligation to collaborate and respond to the requirements of the authorities).
  • Some of the purposes are necessary for the legitimate business interests of Telefónica Educación Digital S.L.U., although you can always oppose them (eg, communicate and be in contact with you to inform you about products and services of Miríadax)
  • Because you have given us your permission for us to process your data for certain purposes (eg, those permissions you grant us during registration so that we can access information about your device).
  • t is necessary to know that the payment corresponds to the price of the course.

 

5. How long do we keep your data?

Summary: From the moment you cancel Miríadax, three years, and in case that you decide to buy a certificate from a course taken, five years. There are certain reasons that legitimize us to conserve your data, although we will only conserve and manage them as long as they are necessary for the purposes indicated in point 4 of this policy. The specific conservation period will depend on the type of data and for what and why they are used.

Detail: In general, we will no longer keep your data at the time it is not necessary to continue providing you with the service of Miríadax. However, there are some exceptions to this general rule that we explain below. In this matter, there are some purposes that persist and continue even after the removal of the Miríadax account.

Specifically, we must continue to keep some information about you and how you used Miríadax to:

  • Have a history of how you used Miríadax.
  • Comply with certain legal data conservation obligations applicable Telefónica Educación Digital S.L.U.
  • Collaborate with the authorities and respond to their information requirements.
  • Defend against lawsuits, complaints and / or claims.
  • Prevent fraud, abuse or illicit actions.
  • Test and verify that you had a user account in Miríadax.

 

However, during this additional period we will apply a series of additional measures and actions to ensure the protection of your information and your privacy. This type of measures may include, for example, the functional separation, pseudonymization, and / or encryption of your data and information. Also, we will take all reasonable measures to ensure that your data is rectified or deleted when inaccurate.

6. Who has access to your data (besides Telefónica Educación Digital S.L.U.)?

Summary: Besides Telefónica Educación Digital S.L.U., others who have access to your personal data are: our suppliers and collaborators, other companies of the Telefónica Group, as well as the authorities with whom we collaborate and interact. The access to your data that we provide to these third parties is always for lawful purposes and only during the period of time strictly necessary for it.

Detail: We need to share your data with certain third parties that we indicate below, always in relation to the specific purposes for which we treat your data, described in point 4, and for a period strictly necessary for it.

Specifically, this involves giving access to your data to:

  • Collaborators who have uploaded courses to the Platform and teachers will only be able to access the data of the users who have registered for their courses, within the scope of the Platform; in relation to this access, application, processing and use of user data, it is hereby recorded that collaborators who have uploaded courses to the Platform and teachers will be able to access all personal data that users registered for courses register on the Platform, with the exception of the data in their e-mail address. As a result, you will be able to access your name, location, facebook url, twitter and linkedin, and biography. They will also be able to access information about the badges, social medals and karma obtained by the users registered in their courses. The purpose of this access will be to enable teachers to correctly manage and teach the course in which the user is registered.

  • Our suppliers and collaborators, as well as the companies that they subcontract, which help us to provide the services of Miríadax, to communicate and be in contact with you, as well as to conduct surveys and to know how you use Miríadax. Some of these suppliers and collaborators are located in the United States and their services, infrastructure, systems or contracted tools are always contracted by Telefónica Educación Digital S.L.U. under the EU-US agreement PrivacyShield, which gives maximum guarantees for the transfer of your data that is made to that country.
  • Authorities (eg, security forces and state security forces or judicial bodies), national and / or international, that require legal access to your information, as well as, those other Authorities with whom we need to share your information to defend ourselves against possible lawsuits, complaints and / or claims of any kind, as well as to bring to your knowledge fraudulent, malicious or allegedly illegal actions. In any case, Telefónica Educación Digital S.L.U. always guarantees the highest level of protection during the access that these third parties have to your data and information, for example, reaching data management agreements with them or through the establishment of measures of appropriate protection to ensure confidentiality and secure treatment of your data.

 

7. What are your rights and how can you control your data?

Summary: The regulations give you a series of rights regarding the data and information that we manage about you. Specifically, the rights of access, rectification, deletion, limitation, opposition, portability, as well as not being subject to automated decisions and to remove your consent at any time. Some of these rights can be made directly through the Miríadax website and for others you will have to write to the address soporte@miriadax.net to execute them.

Detail: You can perform the following data protection rights against Telefónica Educación Digital S.L.U.:

  • Right of access: right to request the details of the data we have about you and how we treat them, as well as obtaining a copy of them.
  • Right of rectification: right to obtain the rectification of your inaccurate or erroneous data, as well as to complete those that are incomplete.
  • Right of removal: right to request the elimination or deletion of your data and information under certain circumstances. However, keep in mind that there are certain occasions in which Telefónica Educación Digital S.L.U. is legally entitled to continue to keep and process your data (eg, for compliance with a legal obligation to conserve data).
  • Right of limitation: right to restrict or limit the management of your data in certain circumstances (eg, if data deletion applies but, instead of eliminating them, you prefer that we block them and handle them only for the purpose of their preservation since you will need them later to file a claim). Again, keep in mind that there may be times when Telefónica Educación Digital S.L.U. is legally entitled to reject your limitation request.
  • Right of opposition: right to oppose Telefónica Educación Digital S.L.U. to manage your data for a specific purpose, in certain circumstances provided in the regulations and related to your personal situation. In some cases, we provide you with simple options to oppose you directly through the app (eg, opposition to receive commercial communications sent by Telefónica Educación Digital S.L.U.) and in other cases you must contact us through email so that our Privacy team can evaluate your request in more detail.
  • Right to data portability: right to receive your data in a commonly used format that allows you to transport them to another company, as well as, if applicable, to request Telefónica Educación Digital S.L.U. direct transmission to another company if it is technically possible. Remember that the right to data portability is different from the right to portability of your phone number.
  • Right to not be the subject of automated decisions: the right to oppose being the subject of a decision based solely on the automated processing of data (without human intervention), including the preparation of profiles, which produces legal effects on you or affects you from a meaningful way.
  • Right to remove consent at any time: right to remove your consent at any time to the management of your data for a specific purpose, when based on legitimating basis.

 

You can check the full scope and detail of these rights on the website of the Spanish Data Protection Agency (SDPA) here.

In general, you will be able to execute all these rights (at any time and for free) by writing to the privacy team of Telefónica Educación Digital S.L.U. at soporte@miriadax.net

For this, it is important to bear in mind that:

  • When you exercise a right, that you cannot directly process through the platform, you must provide a copy of your official identity document (Example: DNI, NIE or Passport) and, if possible, send your request from the same email address that you used to register with Miríadax.
  • In the event that you decide to exercise one of these rights through a representative, it will be necessary to provide in the application, the documentation proving this condition (Example: in the case of a voluntary representative, the power of representation in which shows the powers that allow the exercise of such rights in your name).
  • The requests for the exercise of rights must be as specific and detailed as possible, indicating in them the specific right that you wish to exercise.

 

However, you can exercise your right to oppose the receipt of commercial communications, by different channels: you can directly manage the reception of the Miríadax newsletter in your profile. In the event of any other type of commercial communication, you may exercise that right through any channel, from Telefónica Educación Digital S.L.U., by simply sending us an email to soporte@miriadax.net

Lastly, remember that you also have the right to file a complaint with a Data Protection Control Authority (eg, the Spanish Data Protection Agency, whose contact information you can consult it here), especially if you estimate or understand that Telefónica Educación Digital S.L.U.has not correctly fulfilled the exercise of your data protection rights. 

8. How do we use cookies and how can you manage them?

Summary: Telefónica Educación Digital S.L.U. uses own and third-party cookies to give you a more personalized service, to know how you use the services and products of Miríadax and, where appropriate, to show you advertising related to your preferences and browsing habits.  If you use Miríadax, you expressly accepted it with its appropriate box.

Details: A cookie is a file that is downloaded to your device when accessing certain web pages and / or applications. Cookies allow, among other things, store and retrieve information about your number of visits, browsing habits or the type of device and, depending on the information they contain and the way you use it, they can be used to recognize you as a user.

Please note that in order to use Miríadax it is necessary that you have cookies enabled, especially those of a technical nature that are necessary for Telefónica Educación Digital S.L.U. to identify you as a registered user each time you access our website or application. Telefónica Educación Digital S.L.U. uses the following types of cookies, which are treated either by us directly or by collaborating third parties:

  • Technical cookies: These are those used by Telefónica Educación Digital S.L.U. that allow the user to navigate and use the different options or services offered, such as controlling traffic and data communication, identifying the session, access restricted parts, remember the items that are in an order, perform the purchase process of an order, make the registration request, use security elements during navigation or store, disseminate and / or share content.
  • Personalization Cookies: Those used by Telefónica Educación Digital S.L.U. that allow the user to access Telefónica Educación Digital S.L.U. with some predefined general characteristics based on a series of criteria in their device, such as language, the type of browser, the regional configuration from where you access, etc. * Analysis Cookies: These are those used by Telefónica Educación Digital S.L.U. and by third parties (GOOGLE ANALYTICS, GOOGLE TAG MANAGER, GOOGLE FIREBASE, AKAMAI, COMSCORE, MIXPANEL, HOTJAR, HOCKEY APPS and HUBSPOT) that allow quantifying the number of users and thus perform the measurement and statistical analysis of the use and activity that users do, as well as develop navigation profiles to be able to introduce improvements in products and services of Miríadax.
  • Advertising and behavioral advertising cookies: These are those used por Telefónica Educación Digital S.L.U. and by our collaborators who manage the spaces that serve advertising of por Telefónica Educación Digital S.L.U. (APPSFLYER, PUBMATIC, ADSRVR, RUBICON PROJECT, SMAATO, CONNEXITY , TURN, SIMPLIFI, AFFILINET, BING ADS, BLUEKAI, DOUBLECLICK, YOUTUBE, CRITEO, MOVISTAR, GOOGLE, YAHOO, FACEBOOK, TWITTER, ROCKETFUEL, MEDIAMATH, SMART, APPNEXUS, OPENX, ADGRAVITY, SMARTCLIP, ADFORM, HUBSPOT, CRAZY EGG, PLATFORM161 , ROCKET FUEL and / or THE TRADE DESK) that allow us to disseminate adequate and relevant advertising, measure the effectiveness of our online campaigns, as well as adapt the content of the ads to the navigation profile of each user on the Internet. Remember that you can allow, block or delete these cookies at any time through the configuration options of your device or terminal, as well as your internet browser.

 

To do this, you can find the most up-to-date support information on these devices or browsers to know how you can eliminate cookies, since the way to do it can be different between different versions and operating systems. As an example:

  • For Internet Explorer, click here
  • For Mozilla Firefox, click here
  • For Google Chrome, click here
  • For Safari, click here

 

In case you use any other Internet browser, we recommend that you look for the different cookie management options that may be available, as well as, in general, any other tools available in the market for the blocking and / or administration of cookies (eg, Ghostery or Disconnect)

For more information, you can write to us at soporte@miriadax.net.

9. How do we protect your data?

Summary: Telefónica Educación Digital S.L.U. guarantees the security, secrecy and confidentiality of your data, communications and personal information adapted to the most demanding and robust security measures, and putting at your disposal tools and functionalities that allow you to control access to your Miríadax account.

Detail: Telefónica Educación Digital S.L.U. is responsible for ensuring the security, secrecy and confidentiality of your data, communications and personal information. Therefore, as part of our commitment and in compliance with current legislation, we have adopted the most demanding and robust security measures and technical means to prevent their loss, misuse or access without your authorization.

Also, we promise to act quickly and responsibly in the event that the security of your data may be in danger, and to inform you if necessary.

10. What do you have to keep in mind especially when using Miríadax?

Summary: You have to keep in mind certain aspects related to the minimum age of use of Miríadax, the quality of the data you provide us, as well as the removal of your user account.

Detail: We recommend that you pay special attention to the following when registering and using Miríadax:

  • Minimum age of use: in order to register and use Miríadax you must be over 16 years old. Therefore, by signing up for Miríadax, you guarantee to Telefónica Educación Digital S.L.U. that you are older than that age. We can contact you at any time to verify if you meet this condition.
  • Quality of the data you provide: your personal data, mobile phone number and other information that you provide us with in the registration and / or use of the services of Miríadax must always be real, accurate and up-to-date. We provide you with the necessary tools and options to control and update your personal information (eg, through the "Personal information" section of your profile or by contacting us at soporte@miriadax.net).
  • Removal of your user account: in general, there may be two situations in which the technical deactivation of your user account is carried out: 1) that you manage to unsubscribe from the platform or voluntarily request us to proceed to unsubscribe your user account in Miríadax as explained in point 7 of this policy, and 2) that from Telefónica Educación Digital S.L.U. proceed to the technical deactivation of your user account (eg, in cases in which we detect that you have breached the conditions of use of the service). In case of removal, you will lose the information and data that you may have in Miríadax, as well as the right to use any benefits or services that you may have had at the time of removal and / or have previously contracted as a user of Miríadax.

 

COOKIES POLICY

 

Miríadax communicates to the users, through this notice, that they can use cookies when the user browses the different pages of the site. During the use of our website, you agree to and expressly authorize the use of cookies, in accordance with our privacy policy.

What are cookies?

 

A cookie is a very small file which is downloaded onto the computer/smartphone/tablet of the user to access certain web pages to store and recover browsing information that occurs from said device. For more information about cookies, Miríada X invites you to access the following link: http://www.iabspain.net/privacidadeninternet/usuario.

 

What are cookies used for?

 

The use of cookies is exclusively to remember the user preferences (language, country, login, characteristics of your browser, information regarding use of our website, etc.)

Remembering their preferences we know the characteristics of the computer being used, and thus we will be able to offer a better browsing experience. Cookies can help our website to distinguish the browser of the user as a previous visitor and thus save and remember preferences that may have been established, while the user was browsing the website, personalize the start page, identify which sections of a site have been visited, or keep track of selections in a "shopping cart".

Miríadax can use cookies for the purpose of recognizing users that have registered and offer them a better and more personalized service.

They can also be used to obtain information about the date and time of the user's last visit, measuring some parameters of traffic within the site and estimate the number of visits made, so Miríadax can focus and adjust the services more effectively.

Websites normally use cookies to obtain statistical information about their Web pages. Bear in mind that we collect data on their movements and use of our website as statistical, non-personal data.

Types and uses of cookies

 

Below is a list of cookies that can be found on our website and a brief description of their purpose. We assure you that none of them retains identifiable information about you personally. Some cookies personalize your visit and others remember your preferences, while others only provides us with visitor statistics.

Cookies

Information (*)

Purpose

FIRST-PARTY COOKIES

Strictly necessary

Session, register, data to distinguish free of payment services

Log management

Provide the information society services requested by the user, and under the terms and conditions applicable

THIRD PARTY COOKIES

(the following information has been provided by those third parties)

Analytical

Google Analytics

Number of visits, pages or sections visited, browsing time, sites visited before entering this page, details on the browsers used.

Statistical reports on the traffic of the site, its total audience and audience for a specific marketing campaign.

 

Comscore

Number of visits, pages or sections visited, browsing time, sites visited before entering this page, details on the browsers used.

Statistical reports on the traffic of the site, its total audience and audience for a specific marketing campaign.

 

Score Card Research

(Full Circle Studies, Inc.)

Time navigation, website visited and information related to own browsing

Creates reports about general patterns of visits to the website.

 

(*) The information obtained through these cookies, referred to the user's computer, may be combined with your personal data only if you are registered on this web site.

 

Protective safeguards

 

The user can configure their browser to accept or reject, cookies it receives, or to warn them when a server wants to store a cookie or delete them from their computer. You can find the instructions in the security settings in your Web browser.

Examples:

• If you use Microsoft Internet Explorer, in the menu option tools > Internet Options > privacy > configuration.

• If you use Firefox, in the menu option tools > options > privacy > Cookies.

• If you use Google Chrome, in the menu option configuration > privacy

• If you use Safari, in the menu option Preferences > Security

You can make use of the 'Help' section that you will find in the toolbar of most browsers to change their computer settings, however, some of the characteristics of our online services may not function properly or may be more complicated access if it rejects all cookies.

Many browsers allow you to activate a privacy mode through which cookies are always deleted after visiting. Depending on the browser, this privacy mode may have different names, below can find a list of the most common browsers and the different names for this "privacy mode":

-Internet Explorer 8 and higher: InPrivate

-FireFox 3.5 and higher: Private browsing

-Google Chrome 10 and higher: Incognito

-Safari 2 and higher: Private browsing

-Opera 10.5 and higher: Private browsing

Please carefully read the help section of your browser to learn more about how to activate the "privacy mode". You can continue visiting our website even if your browser is in "private"mode, however, the user experience may not be ideal and some functions may not work.

Miríadax thanks you for accepting cookies, this helps us to obtain more precise data that allow us to improve the content and design of our Web page to adapt it to your preferences.